Warranty of the Widest Range of LED products | BrightSource Warranty |

Warranty

All BrightSource and Strands branded products have a Limited Product Warranty. Lighthouse Projects, Ltd. warrants it’s BrightSource and Strands branded products to be free from defects in workmanship and materials.

PRODUCTS PURCHASED FROM AN AUTHORIZED DEALER

If one of our products is suspected of being defective, it must be submitted freight prepaid to the place of purchase for warranty inspection. The receipt or other proof of purchase and a description of the problem must be included. The returned product will be inspected. If the product is found to be defective and covered by this Limited Warranty, the sole remedy is repair or replacement at Lighthouse Projects, Ltd.’s option. A repaired or replacement product will be shipped back at no charge and will be warranted to be free from defects in workmanship and materials under normal use for as long as the original purchaser owns it. Removal, installation, or reinstallation costs are not covered by this Limited Warranty.

If you do not have your receipt, and your issue has otherwise been deemed under warranty, please contact Lighthouse Projects, Ltd. directly.  We may offer to replace your product for a discounted replacement price.

PRODUCTS PURCHASED FROM LIGHTHOUSE PROJECTS, LTD.

Products suspected of defects may be returned, with prior approval; please contact us for a Return Reference Number. This reference number must appear on all boxes and shipping documents. The product suspected of defects shall be returned freight prepaid to Lighthouse Projects, Ltd.  If the product is found to be defective, the product will be repaired or replaced by Lighthouse Projects, Ltd. at the discretion of Lighthouse Projects, Ltd. If a credit is issued; it will be at the original purchase price and using the original payment method. Removal, installation, or reinstallation costs are not covered by this Limited Warranty.

Any shipment sent without a Return Reference Number will be refused.

EXCLUSIONS

The Limited Warranty specifically excludes defects resulting from misuse, abuse, neglect, alteration, modification, improper installation, unauthorized repairs, submersion, theft, vehicle crash or any other type of impact. Except for the Limited Warranty stated above, there are no warranties of BrightSource, and Strands branded products or any part thereof, whether expressed or implied.

EXCLUSION OF DAMAGES

In no event shall Lighthouse Projects, Ltd. be liable for any damages whatsoever (including, without limitation, consequential damages, incidental damages, or damages for loss of use, loss of business profits, business interruption, loss of business information, loss of time, inconvenience, or other losses) arising out of the use, misuse, or inability to use a BrightSource or Strands branded product. Lighthouse Projects, Ltd. reserves the right to change the design of its products without any obligation to modify any previous product. BrightSource and Strands products may be improved or altered without notice.

PRODUCT FAMILY                                                            FUNCTION WARRANTY

HID Bulbs and Kits                                                                     2 Year Limited

DUO LED Bulbs and Kits                                                           1 Year Limited

7 and 9 Series LED Bulbs and Kits                                         3 Year Limited

Cube Lights, SAE/DOT/E-Marked Light Bars,                     5 Year Limited
Titanium Series Lights

ECO2 Series Light Bars, and all other Work Lights            3 Year Limited

Rechargeable Lights and Power Banks (Red and               1 Year Limited
Tech Series)

Safety Lights                                                                                 3 Year Limited

Strands Siberia Series                                                                 3 Year Limited

PRODUCT AND PACKAGING RECYCLING

Please recycle your BrightSource products or devices.
Dispose at an authorized recycling centre.
Please remember to recycle the product packaging.

CONTACT INFORMATION

Lighthouse Projects, Ltd., Warehouse:  210 E. 4th Ave., Vancouver, BC V5T 1G5
sales@brightsource.ca   (604) 446-5267  Toll Free: (855) 954-4487